Customer Support

Access Our Customer Care Portal and Knowledge Base

SpinifexIT Customers may start using our Customer Care Portal powered by Zendesk in less than 2 minutes!

Watch this short video to learn more about our Customer Care Portal, how to register, and how to maximize its features.

We highly encourage our existing customers to register using their work e-mail, otherwise, they will not be able to access some of our portal’s key features.

Note: We only collect the following information in Zendesk: Full Name, E-mail address, and Company name . It is your choice if you wish to update your other profile details once registered in the system. Signing up means you will occasionally receive e-mails from SpinifexIT for solutions updates and webinar invitations on top of the Support ticket updates. You may unsubscribe from e-mail notifications without cancelling your Zendesk account.